Terms and Conditions

Charlie M — MBoutique GmbH & Co. KG

1.1 These General Terms and Conditions (GTC) apply to all contracts for the provision of hotel rooms or studio apartments for accommodation against payment (hereinafter collectively: "Units") concluded between MBoutique GmbH & Co. KG, Nazarethkirchstraße 51, 13347 Berlin (hereinafter: "Charlie M"), and a customer (hereinafter: "Guest") (hereinafter collectively: "Parties"), as well as to all further services and deliveries provided by Charlie M in connection with the accommodation (hereinafter: "Accommodation Agreement").

1.2 Conflicting or supplementary general terms and conditions of the Guest do not become part of the contract unless Charlie M expressly agrees to their application in text form (e.g. by email).

1.3 The Units provided by Charlie M are operated exclusively as an accommodation establishment (hotel) for temporary lodging. Use of the Units for residential purposes is not owed and not intended.

1.4 Charlie M operates fully digitally managed accommodations without a physical reception. All processes, from booking and check-in through to communication and check-out, are predominantly automated. There is no entitlement to classic hotel services such as a reception with physical check-in, daily room cleaning, luggage service or a permanently staffed front desk, unless such services are expressly offered by Charlie M and booked by the Guest for a fee.

2.1 By making a booking, the Guest submits a binding offer to conclude an Accommodation Agreement. The Accommodation Agreement between Charlie M and the Guest is concluded as soon as the Guest receives a booking confirmation in text form (e.g. by email). Charlie M is entitled to decline booking requests until the booking confirmation has been sent.

2.2 Presentations of available Units on the Charlie M website or on third-party platforms are non-binding. The Guest has no claim to the conclusion of an Accommodation Agreement for a specific Unit. Charlie M reserves the right to set booking restrictions customary in the industry for certain periods (e.g. minimum length of stay, no cancellation option).

2.3 Bookings are permitted only for persons aged 18 or over.

2.4 The Accommodation Agreement entitles exclusively the Guest and the accompanying travelers named at the time of booking to accommodation. Any use of the Unit beyond this by unregistered third parties is not permitted unless Charlie M expressly permits it vis-à-vis the Guest in text form. § 11 remains unaffected.

2.5 The Guest undertakes to provide, at the time of booking and during the online check-in, all information required for the performance of the Accommodation Agreement completely and truthfully (in particular concerning the identity of the Guest and their accompanying travelers, solvency or the purpose of the stay). If essential information is missing or is obviously incorrect, Charlie M is entitled to cancel the booking and to refuse check-in.

2.6 Upon conclusion of the Accommodation Agreement, the Guest does not acquire any claim to the provision of a specific Unit, unless this has been expressly agreed in text form in the Accommodation Agreement. As a rule, Charlie M owes only the provision of a Unit from the booked category. Charlie M is entitled to assign the Guest an equivalent or higher-value Unit (upgrade).

2.7 Charlie M is entitled, for compelling reasons not foreseeable at the time of conclusion of the contract (in particular technical defect, water damage, fire/safety incident), to assign the Guest another, at least equivalent Unit within the same building during their stay ("relocation"), provided this is reasonable for the Guest and no additional costs arise for the Guest as a result.

2.8 If a third party makes a booking for a Guest (e.g. a company for employees), the third party as the ordering party is liable together with the Guest as joint and several debtors for all obligations arising from the Accommodation Agreement, provided the third party submits a declaration as ordering party. Irrespective of this, the ordering party is obliged to name the Guest to be accommodated and any accompanying travelers to Charlie M at the time of booking and to forward all booking-related information, in particular these GTC, to the Guest.

3.1 If the booking is made not via the Charlie M website but via the booking platform of a third-party provider (e.g. Booking.com, Expedia or comparable platforms), cancellations and booking changes are governed exclusively by the conditions displayed in the respective booking process and accepted by the Guest.

3.2 Cancellations and booking changes must be made exclusively via the original booking platform of the third-party provider; direct cancellation processing or booking changes by Charlie M are not possible for bookings made via third-party providers. Any refund in the event of cancellation will in this case be made exclusively by the respective third-party provider and not by Charlie M.

3.3 In all other respects, these GTC also apply to bookings via third-party providers with regard to the accommodation relationship between the Guest and Charlie M.

4.1 The prices displayed at the time of conclusion of the contract apply. The applicable prices are gross prices and include all statutory taxes, fees and charges.

4.2 Local charges that are owed by the Guest personally under applicable law (e.g. bed tax or visitor's tax) are not included in the displayed price; these will be charged additionally. An exception applies only if it is expressly stated at the time of booking that these local charges are included in the price.

4.3 If, after conclusion of the contract, the amount of statutory taxes, fees or charges included in the agreed price changes, or if new statutory taxes, fees or charges are introduced, Charlie M is entitled to adjust the price to the extent that the relevant costs have objectively changed. A price adjustment is excluded for stays beginning within four months after conclusion of the contract (booking confirmation). Charlie M will inform the Guest of an intended price adjustment in text form at least two weeks before the start of the stay. In the event of a price increase, the Guest is entitled to cancel the contract free of charge within two weeks of receipt of the notification, but no later than the start of the stay; otherwise the adjustment is deemed to have been accepted.

5.1 The price of the booked accommodation service must be paid in full by the Guest in advance.

5.2 Only card payments and digital wallets via the respective payment provider are accepted (in particular credit and debit cards as well as digital means of payment such as Apple Pay, Google Pay). Bank transfer and cash payment are excluded.

5.3 The Guest authorizes Charlie M to use the payment method stored by the Guest to settle due claims arising from the contractual relationship (e.g. additional services or subsequent costs due to violations of these GTC), insofar as this is permissible under the applicable statutory provisions and the rules of payment transactions. Charlie M will inform the Guest in text form of the reason and the amount before any subsequent charge.

5.4 The Guest may set off claims against claims of Charlie M only if the counterclaim is undisputed or has been established by final and binding court decision.

5.5 The Guest agrees that an invoice will be made available to them as a download or by email.

5.6 Invoices issued by Charlie M without a stated due date are payable immediately upon receipt without deduction. The statutory requirements for default of payment remain unaffected. In the event of default of payment, Charlie M is entitled to demand default interest at the statutory rate (currently 5 percentage points above the base interest rate for consumers pursuant to § 288 (1) of the German Civil Code (BGB), 9 percentage points above the base interest rate in commercial transactions with entrepreneurs pursuant to § 288 (2) BGB). Charlie M reserves the right to prove higher actual damage caused by the default.

5.7 Separate terms and conditions apply to vouchers, promotional credit, direct-booking benefits or member benefits.

6.1 Charlie M offers refundable and non-refundable rates. The cancellation deadlines applicable to the respective booking result from the respective cancellation terms, which are displayed to the Guest during the booking process and transmitted in text form with the booking confirmation. For bookings via third-party providers, the provisions in § 3 of these GTC apply.

6.2 For refundable rates, the Guest may cancel the booking free of charge until expiry of the deadline stated in the cancellation terms via our website in the "User Cabinet" or via the respective third-party booking platform through which the Guest booked. After expiry of the cancellation deadlines, cancellation is excluded.

6.3 If the cancellation is received after expiry of the deadline stated in the cancellation terms, or if no right to free cancellation exists (non-refundable), Charlie M is entitled to the agreed price.

6.4 If the Guest has not checked in by 11:00 a.m. on the day following the day of arrival ("No-Show"), Charlie M retains the claim to the agreed price for the entire booked period.

6.5 In the event of early departure of the Guest before the agreed check-out date, Charlie M retains the claim to the agreed price for the entire booked period.

6.6 In all cases under this § 6, the Guest may prove that Charlie M incurred no damage or significantly lower damage. In that case, the Guest owes only the proven lower amount.

7.1 A group booking exists if at least 5 Units are booked in one booking process. Group bookings are subject to the separate payment and cancellation conditions displayed in the booking process at the time of conclusion of the contract and transmitted in text form with the booking confirmation. If no separate conditions are displayed, the general payment and cancellation conditions of these GTC apply.

7.2 For bookings in periods designated in the booking process at the time of conclusion of the contract as trade fair/event periods, the separate cancellation conditions displayed there and transmitted in text form with the booking confirmation apply. If no separate conditions are displayed, the general cancellation conditions of these GTC apply.

8.1 Check-in and identity verification take place exclusively digitally. A physical check-in on site is not provided for and not owed.

8.2 Full completion of the online check-in including identity verification is a mandatory prerequisite for access to the booked Unit. If the Guest refuses the online check-in or the identity verification, access to the Unit is not possible. In this case, § 6.4 of these GTC applies accordingly.

8.3 During the online check-in, the Guest must verify their identity with a valid identification document (for domestic guests, identity card or passport; for foreign guests, passport). Additional accompanying travelers must be registered by stating their names.

8.4 If the identity of the Guest cannot be established beyond doubt due to missing or forged identification documents or intentional manipulation during the digital check-in, Charlie M is entitled to cancel the booking and to deny the Guest access to the Unit.

8.5 Minors may stay overnight in the Unit only when accompanied by an adult Guest or with the written permission of their legal guardians.

9.1 Access to the Unit and to common areas is provided via digital keys (access codes), which are limited in time to the period between check-in and check-out. For luggage storage, Guests have access to the general areas from 7:00 a.m. on the day of arrival and until 7:00 p.m. on the day of departure.

9.2 The misuse, manipulation or passing on of access codes to third parties is prohibited. The Guest is obliged to adequately protect the access code against unauthorized access.

9.3 In the event of misuse, manipulation or unauthorized passing on of access codes, Charlie M is entitled to block access immediately and to terminate the stay.

9.4 In the event of a culpable violation of the prohibition of passing on, manipulation or misuse pursuant to § 9.2, Charlie M is entitled to demand a reasonable lump-sum compensation of EUR 300.00, unless the Guest proves that Charlie M incurred no damage or only lower damage. Charlie M remains entitled to assert higher actual damage.

9.5 Access events (i.e. which access code was used to open which door at what time) are logged for security purposes. Information on the processing of the access log data is provided in Charlie M's privacy policy.

10.1 The booked Unit is available to the Guest from 3:00 p.m. on the day of arrival until 11:00 a.m. on the day of departure.

10.2 The Guest undertakes to check the Unit upon moving in for obvious damage, defects or missing inventory and to report any complaints to Charlie M without undue delay.

10.3 Early check-in: Upon request and subject to availability, an earlier arrival can be agreed in advance. Charlie M will inform the Guest of the applicable early check-in fee before the agreement is concluded. The agreement on the early check-in is concluded only upon the Guest's consent to the communicated price. There is no contractual entitlement to an early check-in.

10.4 Late check-out: Upon request and subject to availability, a later departure can be agreed in advance. Charlie M will inform the Guest of the applicable late check-out fee before the agreement is concluded. The agreement on the late check-out is concluded only upon the Guest's consent to the communicated price. There is no contractual entitlement to a late check-out.

10.5 Overstay (late check-out without agreement): If the Guest does not vacate the Unit by the agreed check-out time, Charlie M may charge 50% of the full current daily price for the use of the Unit beyond the contract period until 2:00 p.m., and 100% of the full current daily price thereafter. The Guest may prove that Charlie M incurred no damage or significantly lower damage. Charlie M remains entitled to assert higher actual damage.

11.1 Only the Guests and accompanying travelers named in the reservation may enter the Unit during the booking period. Unregistered persons are generally permitted only after prior registration and approval by Charlie M. Charlie M reserves the right not to approve visitors, or to approve them only against a reasonable additional guest fee depending on the daily price.

11.2 If the Guest culpably violates § 11.1, Charlie M is entitled to subsequently charge a reasonable additional guest fee pursuant to § 11.1 for the actual duration of the stay. In the event of a serious violation, in particular where no remedy is provided despite a request to do so, Charlie M may terminate the Accommodation Agreement for good cause with immediate effect. The claim to the agreed remuneration remains unaffected; saved expenses and income from any other use of the Unit will be credited.

12.1 The Guest may not pass on the booking (including the access data) to third parties for remuneration, resell it, re-let it or commercially broker it. A transfer of the Accommodation Agreement to a third party (assumption of contract) requires the prior consent of Charlie M in text form.

12.2 The Unit may be used exclusively for accommodation purposes. Prohibited are in particular (i) events/parties, (ii) coaching/consulting with clients or receiving other public visitors, (iii) photo, film or video recordings for predominantly commercial purposes, (iv) the performance or arrangement of sexual services in the Unit, and (v) any use that violates statutory provisions or disturbs the peace of the house. Normal professional use (e.g. home office) remains permitted.

12.3 In the event of a culpable violation of § 12.1 or § 12.2, Charlie M is entitled to demand a contractual penalty of EUR 500.00. In addition, Charlie M is entitled to terminate the Accommodation Agreement for good cause with immediate effect. The Guest must vacate the Unit without undue delay. Charlie M is furthermore entitled to demand compensation for the damage caused by the violation.

13.1 Smoking Ban and Prohibited Substances

13.1.1 A strict smoking ban applies in the Units and in all indoor and common areas of the building for all types of tobacco, cannabis and similar products as well as water pipes, e-cigarettes and comparable devices.

13.1.2 The consumption, storage, production, sale, passing on or disposal of illegal drugs, narcotics, drug paraphernalia, laughing gas/nitrous oxide cartridges and prohibited substances are prohibited.

13.1.3 In the event of a culpable violation of the smoking ban or the rules on prohibited substances, Charlie M is entitled to demand a lump-sum compensation of EUR 300.00, unless the Guest proves that no damage or significantly lower damage was incurred. Charlie M remains entitled to assert higher actual damage, in particular for necessary special cleaning (e.g. odor neutralization, textile cleaning, disposal), fire brigade deployments, repairs and loss of revenue resulting from the Unit or the building being unusable.

13.2 Prohibition of Manipulation of the Fire Alarm System and Safety or Operational Technology

13.2.1 Any dismantling, deactivation or other manipulation of the fire alarm system, smoke detectors or other technical safety installations (including the triggering of false alarms) and the blocking of emergency exits is strictly prohibited.

13.2.2 Any dismantling, deactivation or other manipulation of security installations (in particular cameras, access systems, wall readers, electronic locks) is prohibited.

13.2.3 Any dismantling, deactivation or other manipulation of operational installations (in particular WiFi/network technology, sensors) is prohibited.

13.2.4 In the event of a culpable violation of the prohibitions in § 13.2, Charlie M is entitled to demand the following lump-sum compensations, depending on the obligation breached:

Violation of § 13.2.1: EUR 1,500.00

Violation of § 13.2.2: EUR 300.00

Violation of § 13.2.3: EUR 150.00

The Guest remains entitled to prove that no damage or significantly lower damage was incurred. Charlie M remains entitled to assert actual damage exceeding this, in particular the costs incurred for a fire brigade deployment, repair, replacement and technician costs as well as loss of revenue resulting from the Unit or the building being unusable.

13.3 Quiet Hours, Prohibition of Parties and Events

13.3.1 Night-time quiet hours apply from 10:00 p.m. to 8:00 a.m. Noise disturbances must be avoided in the Unit, in common areas and on the surrounding premises.

13.3.2 Loud events with several persons and parties are not permitted in the Units, in common areas or on the property.

13.3.3 In the event of a culpable violation of the prohibition of parties and events, Charlie M is entitled to demand a lump-sum compensation of EUR 300.00, unless the Guest proves that no damage or significantly lower damage was incurred. Charlie M remains entitled to assert higher actual damage, in particular for necessary special cleaning, damage to inventory and loss of revenue resulting from the Unit being unusable.

13.4 Prohibition of Video Surveillance of Third Parties

13.4.1 The targeted, systematic or covert filming, photographing or other recording of other guests, employees or service providers commissioned by Charlie M without their consent is not permitted.

13.4.2 A violation of the prohibition of video surveillance entitles Charlie M to immediate termination for good cause. Charlie M reserves the right to assert any damage incurred as a result of such a violation.

14.1 Bringing dogs is permitted provided this is offered in the booking process or in the guest portal and has been booked by the Guest against payment of a one-time special cleaning fee per stay. Otherwise, pets are not permitted.

14.2 Guide dogs and other comparable assistance dogs may be brought along free of charge. The Guest is asked to give advance notice that such a dog will accompany them and to provide suitable proof upon request.

14.3 If the Guest brings a pet into a Unit without a separate booking and without permission, Charlie M may charge a special cleaning fee of EUR 150.00, unless the Guest proves that no damage or significantly lower damage was incurred. Charlie M remains entitled to assert higher actual damage, in particular for necessary special cleaning and loss of revenue resulting from the Unit being unusable.

15.1 The Guest must treat the accommodation with care and, in particular, avoid damage and exceptional soiling that go beyond normal use and customary wear and tear.

15.2 The Guest is obliged to ensure appropriate ventilation and heating of the Unit. When cooking, sufficient ventilation must be provided and excessive smoke or steam must be avoided in order to prevent moisture damage and the triggering of the fire alarm system.

15.3 The Guest is liable for culpably caused damage to the Unit as well as to the rooms, facilities and installations intended for common use, insofar as such damage goes beyond normal use and customary wear and tear. The Guest is also liable for the loss (including theft) and the damage of inventory, furnishing and equipment items, insofar as the Guest or their accompanying travelers or visitors staying in the Unit with the Guest's consent have culpably caused the loss or damage or are responsible for it. This liability also covers necessary repair, replacement and cleaning costs as well as loss of revenue resulting from the Unit being unusable.

15.4 The Guest is obliged to report defects, damage and disruptions without undue delay during the stay so that Charlie M can react and provide a remedy. The Guest is obliged to do everything reasonable to contribute to remedying disruptions caused by the Guest or their accompanying travelers and to keep any possible damage as low as possible.

16.1 The regular final cleaning takes place upon departure.

16.2 For stays of more than 7 nights, an additional weekly cleaning is carried out. Following prior notice by Charlie M, the Guest must grant the cleaning service commissioned for this purpose access to the Unit. If the Guest refuses the prescribed weekly cleaning, Charlie M is entitled to demand a lump-sum compensation of EUR 200.00, unless the Guest proves that no damage or significantly lower damage was incurred. Charlie M remains entitled to assert higher actual damage, in particular for necessary special cleaning and loss of revenue resulting from the Unit being unusable.

16.3 Additional cleanings can be booked for a fee, provided they are offered during the booking process or via the guest portal.

16.4 The Guest must tolerate access for maintenance and technical work after at least 24 hours' advance notice. In urgent cases (imminent danger, safety or damage prevention), access is also permitted without advance notice.

17.1 Charlie M is liable in accordance with the statutory provisions for damage arising from injury to life, body or health for which Charlie M is responsible. Charlie M is also liable for other damage based on an intentional or grossly negligent breach of duty by Charlie M. In the case of negligently caused property damage and financial loss, Charlie M is liable only for the breach of a material contractual obligation, but limited in amount to the damage foreseeable at the time of conclusion of the contract and typical for this type of contract; material contractual obligations are those whose fulfillment is essential for the proper performance of the Accommodation Agreement and on whose fulfillment the Guest may rely. A breach of duty by Charlie M's legal representatives or vicarious agents is equivalent to a breach of duty by Charlie M. In all other respects, Charlie M's liability is excluded, unless otherwise provided in these GTC.

17.2 Should disruptions or defects occur in the services of Charlie M, Charlie M will endeavor to remedy them upon becoming aware of them or upon prompt complaint by the Guest. The Guest is obliged to contribute what is reasonable for them in order to remedy the disruption and to keep any possible damage to a minimum. Furthermore, the Guest is obliged to notify Charlie M in good time of the possibility that exceptionally high damage may arise.

17.3 Charlie M is liable for items brought in by the Guest in accordance with the statutory provisions. If the Guest wishes to bring in money, securities and valuables with a total value of more than EUR 800.00 or other items with a total value of more than EUR 3,500.00, a separate safekeeping agreement must be concluded with Charlie M. It is recommended that money, securities, valuables or other valuable items be kept in the locked room safe (where available).

17.4 If a parking space or bicycle parking space is made available to the Guest, this does not create a safekeeping agreement. Charlie M has no duty of surveillance. Charlie M is liable for break-ins, loss, theft or damage only in accordance with § 17.1 of these GTC. Any damage must be reported to Charlie M without undue delay.

17.5 Luggage lockers and laundry rooms are provided for use where available in the respective accommodation. Use is at the Guest's own risk. Charlie M has no duty of surveillance. Charlie M is liable for loss, theft or damage only in accordance with § 17.1 of these GTC. Any damage must be reported to Charlie M without undue delay.

17.6 All claims against Charlie M generally become time-barred within one year from the statutory commencement of the limitation period. This does not apply to claims based on (1) injury to life, body or health, (2) a grossly negligent or intentional breach of duty by Charlie M, its legal representatives or vicarious agents, or (3) a breach of a material contractual obligation within the meaning of § 17.1 of these GTC.

18.1 Lost property is stored for 6 months. Items are shipped only upon express request. A handling fee of EUR 30.00 plus shipping costs applies (within Germany a flat rate of EUR 15.00 up to 20 kg; European/worldwide shipping according to the DHL tariff).

18.2 For Charlie M's liability for damage to lost property, § 17.1 of these GTC applies accordingly.

19.1 Charlie M provides the Guest with internet access in its Units and common areas, within the scope of the existing technical and operational possibilities, for use by the Guest and their accompanying travelers. Disruptions (e.g. due to force majeure, maintenance work or technical faults) cannot be excluded.

19.2 Any misuse of the internet access is prohibited, in particular illegal file sharing, illegal streaming and the retrieval or dissemination of unlawful content. Any rights of third parties must be observed when using the internet connection. Passing on the access data for the internet connection to third parties is not permitted.

19.3 The Guest shall indemnify Charlie M upon first demand against all claims and claims for damages of third parties as well as against reasonable costs of legal defense caused by unlawful use of the provided internet connection by the Guest, their accompanying travelers or third parties to whom the Guest or their accompanying travelers have passed on the access data in breach of contract. This indemnification claim covers in particular claims arising from infringements of copyright, patent, name, trademark and personality rights as well as from violations of data protection law. Other claims of Charlie M remain unaffected.

19.4 In the event of a violation of § 19.2, Charlie M reserves the right to block internet access for the Guest.

20.1 Registration of a Charlie M accommodation as a place of residence is not permitted. Exceptions require the prior approval of Charlie M in text form.

20.2 In the event of a violation, Charlie M may terminate the contract with immediate effect and assert against the Guest any damage incurred by Charlie M as a result of the residence registration in breach of contract.

21.1 Charlie M is entitled to terminate the Accommodation Agreement for good cause with immediate effect. Good cause exists in particular,

if force majeure or other circumstances for which Charlie M is not responsible make performance of the Accommodation Agreement impossible;

if a booking was made using misleading or false information or by concealing facts material to the contract, in particular concerning the identity of the Guest and their accompanying travelers, solvency or the purpose of the stay;

in the event of violence, threats or aggressive behavior by the Guest or their accompanying travelers towards other guests, employees, service providers or neighbors;

in the event of a culpable violation of the rules on prohibited substances pursuant to § 13.1.2 of these GTC;

if the purpose or occasion of the stay is unlawful,

if Charlie M has justified reason to assume that the Guest's use of the accommodation service could significantly jeopardize the smooth operation, the security or the public reputation of Charlie M or its locations, without this being attributable to Charlie M's sphere of influence or organization;

in the event of a culpable violation of the prohibition of resale and commercial use pursuant to § 12.1 or § 12.2 of these GTC;

in the event of a culpable violation of the prohibition of manipulation of the fire alarm system and safety or operational technology pursuant to § 13.2 of these GTC

in the event of significant or repeated violations of the house rules.

Charlie M's right to terminate the Accommodation Agreement for good cause under other provisions of these GTC and under the statutory provisions remains unaffected.

21.2 The extraordinary right of termination shall be exercised in text form.

21.3 A justified termination by Charlie M does not entitle the Guest to any claim for damages against Charlie M. Charlie M remains entitled to refuse access to the accommodation or the Unit, to expel the Guest from the accommodation and to assert all resulting costs and damages, including cleaning, repair, disposal, restoration, security costs and lost revenue, if and to the extent that the Unit cannot be used further.

21.4 If Charlie M terminates the contract due to a circumstance for which the Guest is responsible, Charlie M is entitled to decline or reject future bookings by the same Guest, including bookings already confirmed.

Charlie M is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

23.1 Amendments and supplements to the contract or these GTC must be made in text form (email is sufficient), unless a stricter form is required by law. Unilateral amendments by the Guest are invalid.

23.2 The law of the Federal Republic of Germany applies. The United Nations Convention on Contracts for the International Sale of Goods (CISG) of April 11, 1980 is excluded. For Guests who are consumers, mandatory provisions of the law of the state in which the Guest has their habitual residence remain unaffected.

23.3 If the contractual partner is a merchant or a legal entity under public law, the exclusive place of jurisdiction is Berlin. The same applies to Guests and contractual partners who do not fall under sentence 1 of this § 23.3 if their registered office or place of residence is not in a member state of the EU. For consumers, the statutory places of jurisdiction apply.

23.4 Should any provision of these GTC be or become invalid or void, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the statutory provision.

Last updated: July 24, 2026